How much is delivery? Which courier do you use? Is the delivery insured? Do you deliver to PO BOX or RSD addresses? When will my order be dispatched? Can I track the delivery of my order? How long will delivery take? Does someone need to be home to sign for the delivery? Can you deliver on a specific day? Where is my order dispatched from? Can I pick up my order from your warehouse?

How much is delivery?
FREE! Yes, you read correctly... Delivery is FREE on all Modern Wall Art products, Australia Wide.

Is the delivery insured?
Yes, delivery is insured for your piece of mind. If your order is lost/stolen/destroyed during transit, we will dispatch a replacement.

Do you deliver to PO BOX or RSD addresses?
Unfortunately our courier does not deliver to PO BOX or RSD addresses.

We do ask that the courier give you a call before delivery. Alternatively you can contact the courier yourself using the details and consignment number issued to you via email.

Where is my order dispatched from?
Orders are dispatched from our secure warehouse facility in Derrimut, Victoria.

Can I pick up my order from your warehouse?
In order to minimise our costs and pass on those savings to you, our warehouse facility does not cater for customer collection. This warehouse is designed for efficient dispatch of orders. Offering a pickup option greatly increases our overheads and hence our prices. Because of this we do not offer a pick up option. We do however, offer FREE delivery, so leave it to us!

When will my order be dispatched?
Orders are usually dispatched within 24 hours (business days) after your payment has been received.

Can I track the delivery of my order?
Yes, you will be issued with an email containing your consignment number and tracking details on the same day your item is dispatched.

How long will delivery take?
Delivery is via Road Express and usually takes 1-3 business days to Brisbane, Sydney, Melbourne & Adelaide. Perth, Darwin. Other rural areas may take 3-7 business days. Whilst delivery times are usually very quick, please understand that we cannot guarantee exact delivery times as this is beyond our control.

Does someone need to be home to sign for the delivery?
Yes, all courier deliveries require a signature. If no one is usually home during the day, consider having the item delivered to your work address.

Which courier do you use?
Modern Wall Art uses 'Allied Express' couriers to deliver Australia wide. Some smaller items are sent via Australia Post.